{"id":324,"date":"2025-12-03T04:30:44","date_gmt":"2025-12-03T04:30:44","guid":{"rendered":"https:\/\/hosting-australia.com\/?page_id=324"},"modified":"2026-09-25T03:49:32","modified_gmt":"2026-09-25T03:49:32","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/windows.hosting-australia.com\/?page_id=324","title":{"rendered":"Contact Us"},"content":{"rendered":"<main id='oxy-main'><div class=\"oxy-shortcode-324-100 oxy-shortcode\"><link rel=\"stylesheet\" href=\"\/wp-content\/uploads\/oxygen6-exact\/d92221a705f14be989ca4949a5e88251.css\">\n<link rel=\"stylesheet\" href=\"\/wp-content\/uploads\/oxygen6-exact\/128.css\">\n<link rel=\"stylesheet\" href=\"\/wp-content\/uploads\/oxygen6-exact\/css\/7f9e9386c2de68e21b3cd24661252b2f.css\">\n<link rel=\"stylesheet\" href=\"\/wp-content\/uploads\/oxygen6-exact\/universal.css\">\n<link rel=\"stylesheet\" 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Australia\",\"publisher\":{\"@id\":\"\/#person\"},\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"\/contact-us\/#webpage\",\"url\":\"\/contact-us\/\",\"name\":\"Contact Hosting Australia \\u2013 Sales &amp; Support\",\"datePublished\":\"2025-12-03T04:30:44+11:00\",\"dateModified\":\"2026-04-24T14:44:11+10:00\",\"isPartOf\":{\"@id\":\"\/#website\"},\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"\/author\/ben\/\",\"name\":\"Ben\",\"url\":\"\/author\/ben\/\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"\/wp-content\/litespeed\/avatar\/009784fba57fb6f2f727005a7a37c5e4.jpg?ver=1789630929\",\"url\":\"\/wp-content\/litespeed\/avatar\/009784fba57fb6f2f727005a7a37c5e4.jpg?ver=1789630929\",\"caption\":\"Ben\",\"inLanguage\":\"en-US\"}},{\"@type\":\"Article\",\"headline\":\"Contact Hosting Australia \\u2013 Sales &amp; Support\",\"keywords\":\"contact hosting australia,hosting australia support,web hosting support australia,hosting australia phone number,australian hosting contact\",\"datePublished\":\"2025-12-03T04:30:44+11:00\",\"dateModified\":\"2026-04-24T14:44:11+10:00\",\"author\":{\"@id\":\"\/author\/ben\/\",\"name\":\"Ben\"},\"publisher\":{\"@id\":\"\/#person\"},\"description\":\"Get in touch with the Hosting Australia team for hosting support, sales enquiries, or general questions. Available by phone, live chat, ticket, and email.\",\"name\":\"Contact Hosting Australia \\u2013 Sales &amp; Support\",\"@id\":\"\/contact-us\/#richSnippet\",\"isPartOf\":{\"@id\":\"\/contact-us\/#webpage\"},\"inLanguage\":\"en-US\",\"mainEntityOfPage\":{\"@id\":\"\/contact-us\/#webpage\"}}]}<\/script>\n<script defer crossorigin=\"anonymous\" id=\"font-awesome-official-js\" src=\"https:\/\/kit.fontawesome.com\/7cec728a25.js\"><\/script>\n<script src=\"\/wp-includes\/js\/jquery\/jquery.min.js\"><\/script>\n\n<style id=\"ha-exact-overrides\">.oxygen-built-with-badge{display:none!important}\nh1,h3,h4,h5,h6{line-height:1.6}\na{color:#0074db;text-decoration:none}<\/style>\n\n<section id=\"section-28-128\" class=\" ct-section \" ><div class=\"ct-section-inner-wrap\"><div id=\"div_block-30-128\" class=\"ct-div-block\" ><h5 id=\"headline-31-128\" class=\"ct-headline\">Your Business Deserves Concierge-Level Hosting.<\/h5><\/div><div id=\"div_block-15-128\" class=\"ct-div-block \" ><a id=\"link-102-128\" class=\"ct-link\" href=\"https:\/\/clients.hosting-australia.com\/\" target=\"_self\"   title=\"My Account Login\"><div id=\"fancy_icon-12-128\" class=\"ct-fancy-icon\" ><svg id=\"svg-fancy_icon-12-128\"><use xlink:href=\"#FontAwesomeicon-user\"><\/use><\/svg><\/div><\/a><a id=\"link-104-128\" class=\"ct-link\" href=\"https:\/\/get.teamviewer.com\/zas7w36\" target=\"_blank\"   title=\"TeamViewer Remote Support\"><div id=\"fancy_icon-105-128\" class=\"ct-fancy-icon\" ><svg id=\"svg-fancy_icon-105-128\"><use xlink:href=\"#Font-Awesome-Regularicon-screwdriver-wrench\"><\/use><\/svg><\/div><\/a><\/div><a id=\"link_button-27-128\" class=\"ct-link-button button-slim-aqua\" href=\"\/contact-us\" target=\"_self\"  >Get In Touch<\/a><a id=\"link_button-106-128\" class=\"ct-link-button button-slim-orange\" href=\"\/domains\/\" target=\"_self\"  >Register A Domain<\/a><\/div><\/section><header id=\"_header-2-128\" class=\"oxy-header-wrapper oxy-overlay-header oxy-header\" ><div id=\"_header_row-3-128\" class=\"oxy-header-row\" ><div class=\"oxy-header-container\"><div id=\"_header_left-4-128\" class=\"oxy-header-left\" ><a id=\"link-99-128\" class=\"ct-link\" href=\"\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" data-lazyloaded=\"1\" id=\"image-11-128\" alt=\"hosting australia horizontal 002\" class=\"ct-image\"  width=\"775\" height=\"202\" \/ src=\"\/wp-content\/uploads\/2025\/10\/hosting-australia-horizontal-002.png\" srcset=\"\/wp-content\/uploads\/2025\/10\/hosting-australia-horizontal-002.png 775w, \/wp-content\/uploads\/2025\/10\/hosting-australia-horizontal-002-300x78.png 300w, \/wp-content\/uploads\/2025\/10\/hosting-australia-horizontal-002-768x200.png 768w\" sizes=\"auto, (max-width: 775px) 100vw, 775px\"><\/a><\/div><div id=\"_header_center-5-128\" class=\"oxy-header-center\" ><\/div><div id=\"_header_right-6-128\" class=\"oxy-header-right\" ><div id=\"-pro-menu-9-128\" class=\"oxy-pro-menu \" ><div class=\"oxy-pro-menu-mobile-open-icon \" data-off-canvas-alignment=\"\"><svg id=\"-pro-menu-9-128-open-icon\"><use xlink:href=\"#FontAwesomeicon-bars\"><\/use><\/svg><\/div><div class=\"oxy-pro-menu-container  oxy-pro-menu-dropdown-links-visible-on-mobile oxy-pro-menu-dropdown-links-toggle oxy-pro-menu-show-dropdown\" data-aos-duration=\"400\"data-oxy-pro-menu-dropdown-animation=\"fade\"\ndata-oxy-pro-menu-dropdown-animation-duration=\"0.6\"\ndata-entire-parent-toggles-dropdown=\"true\"\ndata-oxy-pro-menu-dropdown-animation-duration=\"0.4\"\ndata-oxy-pro-menu-dropdown-links-on-mobile=\"toggle\"><div class=\"menu-primary-new-container\"><ul id=\"menu-primary-new\" class=\"oxy-pro-menu-list\"><li id=\"menu-item-41848\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-41848\"><a>Hosting<\/a><ul class=\"sub-menu\"><li id=\"menu-item-41888\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41888\"><a href=\"\/premium-australian-cpanel-hosting\/\">Australian cPanel Hosting<\/a><\/li><li id=\"menu-item-41854\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41854\"><a href=\"\/business-web-hosting\/\">High Performance cPanel Hosting<\/a><\/li><li id=\"menu-item-41953\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41953\"><a href=\"\/wordpress-hosting\/\">WordPress Hosting<\/a><\/li><li id=\"menu-item-41855\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41855\"><a href=\"\/australian-vps-hosting\/\">VPS Hosting<\/a><\/li><li id=\"menu-item-41858\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41858\"><a href=\"\/australian-windows-hosting-services\/\">Plesk Windows Hosting<\/a><\/li><\/ul><\/li><li id=\"menu-item-41861\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-41861\"><a href=\"#\">Business Products<\/a><ul class=\"sub-menu\"><li id=\"menu-item-41862\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41862\"><a href=\"\/business-web-hosting\/\">Business Web Hosting<\/a><\/li><li id=\"menu-item-41857\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41857\"><a href=\"\/microsoft-365-email\/\">Microsoft 365<\/a><\/li><\/ul><\/li><li id=\"menu-item-41869\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-41869\"><a href=\"\/australian-reseller-hosting\/\">Reseller Hosting<\/a><ul class=\"sub-menu\"><li id=\"menu-item-42086\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-42086\"><a target=\"_blank\" href=\"https:\/\/clients.hosting-australia.com\/knowledgebase\/128\/Hosting-Australia-Affiliate-Program.html\">Affiliate Program<\/a><\/li><\/ul><\/li><li id=\"menu-item-41856\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41856\"><a href=\"\/domains\/\">Domains<\/a><\/li><li id=\"menu-item-41859\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41859\"><a href=\"\/wordpress-web-design\/\">Web Design<\/a><\/li><li id=\"menu-item-41851\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-41851\"><a>Security<\/a><ul class=\"sub-menu\"><li id=\"menu-item-41863\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41863\"><a href=\"\/ssl-certificates\/\">SSL Certificates<\/a><\/li><\/ul><\/li><li id=\"menu-item-41865\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-41865\"><a>Support &#038; Contact<\/a><ul class=\"sub-menu\"><li id=\"menu-item-41864\" class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41864\"><a href=\"\/news-blog\/\">News<\/a><\/li><li id=\"menu-item-41866\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-41866\"><a href=\"\/contact-us\/?contact_type=Support\">Contact Support<\/a><\/li><li id=\"menu-item-41867\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-41867\"><a href=\"\/contact-us\/?contact_type=Sales+Enquiry\">Contact Sales<\/a><\/li><li id=\"menu-item-41868\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-41868\"><a href=\"\/contact-us\/?contact_type=Other+\/+General\">General Enquiry<\/a><\/li><\/ul><\/li><\/ul><\/div><div class=\"oxy-pro-menu-mobile-close-icon\"><svg id=\"svg--pro-menu-9-128\"><use xlink:href=\"#FontAwesomeicon-close\"><\/use><\/svg>close<\/div><\/div><\/div> <script>jQuery('#-pro-menu-9-128 .oxy-pro-menu-show-dropdown .menu-item-has-children > a','body').each(function(){jQuery(this).append('<div class=\"oxy-pro-menu-dropdown-icon-click-area\"><svg class=\"oxy-pro-menu-dropdown-icon\"><use xlink:href=\"#FontAwesomeicon-angle-down\"><\/use><\/svg><\/div>')});jQuery('#-pro-menu-9-128 .oxy-pro-menu-show-dropdown .menu-item:not(.menu-item-has-children) > a','body').each(function(){jQuery(this).append('<div class=\"oxy-pro-menu-dropdown-icon-click-area\"><\/div>')})<\/script><\/div><\/div><\/div><\/header><header id=\"_header-33-128\" class=\"oxy-header-wrapper oxy-sticky-header oxy-overlay-header oxy-header\" ><div id=\"_header_row-34-128\" class=\"oxygen-show-in-sticky-only oxy-header-row\" ><div class=\"oxy-header-container\"><div id=\"_header_left-35-128\" class=\"oxy-header-left\" ><a id=\"link-101-128\" class=\"ct-link\" href=\"\/\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" data-lazyloaded=\"1\" id=\"image-36-128\" alt=\"logo only\" class=\"ct-image\"  width=\"305\" height=\"202\" \/ src=\"\/wp-content\/uploads\/2025\/10\/logo-only.png\" srcset=\"\/wp-content\/uploads\/2025\/10\/logo-only.png 305w, \/wp-content\/uploads\/2025\/10\/logo-only-300x199.png 300w\" sizes=\"auto, (max-width: 305px) 100vw, 305px\"><\/a><\/div><div id=\"_header_center-37-128\" class=\"oxy-header-center\" ><div id=\"-pro-menu-38-128\" class=\"oxy-pro-menu \" ><div class=\"oxy-pro-menu-mobile-open-icon \" data-off-canvas-alignment=\"\"><svg id=\"-pro-menu-38-128-open-icon\"><use xlink:href=\"#FontAwesomeicon-bars\"><\/use><\/svg><\/div><div class=\"oxy-pro-menu-container  oxy-pro-menu-dropdown-links-visible-on-mobile oxy-pro-menu-dropdown-links-toggle oxy-pro-menu-show-dropdown\" data-aos-duration=\"400\"data-oxy-pro-menu-dropdown-animation=\"fade\"\ndata-oxy-pro-menu-dropdown-animation-duration=\"0.6\"\ndata-entire-parent-toggles-dropdown=\"true\"\ndata-oxy-pro-menu-dropdown-animation-duration=\"0.4\"\ndata-oxy-pro-menu-dropdown-links-on-mobile=\"toggle\"><div class=\"menu-primary-new-container\"><ul id=\"menu-primary-new-1\" class=\"oxy-pro-menu-list\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-41848\"><a>Hosting<\/a><ul class=\"sub-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41888\"><a href=\"\/premium-australian-cpanel-hosting\/\">Australian cPanel Hosting<\/a><\/li><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41854\"><a href=\"\/business-web-hosting\/\">High Performance cPanel Hosting<\/a><\/li><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41953\"><a href=\"\/wordpress-hosting\/\">WordPress Hosting<\/a><\/li><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41855\"><a href=\"\/australian-vps-hosting\/\">VPS Hosting<\/a><\/li><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41858\"><a href=\"\/australian-windows-hosting-services\/\">Plesk Windows Hosting<\/a><\/li><\/ul><\/li><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-has-children menu-item-41861\"><a href=\"#\">Business Products<\/a><ul class=\"sub-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41862\"><a href=\"\/business-web-hosting\/\">Business Web Hosting<\/a><\/li><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41857\"><a href=\"\/microsoft-365-email\/\">Microsoft 365<\/a><\/li><\/ul><\/li><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children menu-item-41869\"><a href=\"\/australian-reseller-hosting\/\">Reseller Hosting<\/a><ul class=\"sub-menu\"><li class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-42086\"><a target=\"_blank\" href=\"https:\/\/clients.hosting-australia.com\/knowledgebase\/128\/Hosting-Australia-Affiliate-Program.html\">Affiliate Program<\/a><\/li><\/ul><\/li><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41856\"><a href=\"\/domains\/\">Domains<\/a><\/li><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-41859\"><a 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onclick=\"Tawk_API.toggle();\">View Help Articles<\/a><\/div><\/div><div id=\"div_block-69-324\" class=\"ct-div-block div-four-col\" ><div id=\"div_block-37-324\" class=\"ct-div-block\" ><div id=\"fancy_icon-32-324\" class=\"ct-fancy-icon icon-contact-page\" ><svg id=\"svg-fancy_icon-32-324\"><use xlink:href=\"#Font-Awesome-Regularicon-envelope\"><\/use><\/svg><\/div><h4 id=\"headline-33-324\" class=\"ct-headline margin-bottom-medium\">Email Support<\/h4><a id=\"link_button-272-324\" class=\"ct-link-button button-slim-orange\" href=\"mailto:support@hosting-australia.com\" target=\"_blank\"   onclick=\"Tawk_API.toggle();\">Email Support Team<\/a><\/div><\/div><div id=\"div_block-265-324\" class=\"ct-div-block div-four-col\" ><div id=\"div_block-266-324\" class=\"ct-div-block\" ><div id=\"fancy_icon-267-324\" class=\"ct-fancy-icon icon-contact-page\" ><svg id=\"svg-fancy_icon-267-324\"><use xlink:href=\"#Font-Awesome-Regularicon-phone-office\"><\/use><\/svg><\/div><h4 id=\"headline-268-324\" class=\"ct-headline\">Phone Support<\/h4><div id=\"text_block-269-324\" class=\"ct-text-block\" >(07) 4914 2433<br>(Specific packages only)<\/div><\/div><\/div><\/div><\/div><\/section><section id=\"section-78-324\" class=\" ct-section\" ><div class=\"ct-section-inner-wrap\"><div id=\"div_block-79-324\" class=\"ct-div-block\" ><h2 id=\"headline-81-324\" class=\"ct-headline heading-secondary-dark\">Send us an enquiry...<\/h2><div id=\"shortcode-80-324\" class=\"ct-shortcode\" ><script>\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof 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gform.doHook(\"filter\",o,arguments)},removeAction:function(o,r){gform.removeHook(\"action\",o,r)},removeFilter:function(o,r,e){gform.removeHook(\"filter\",o,r,e)},addHook:function(o,r,e,t,n){null==gform.hooks[o][r]&&(gform.hooks[o][r]=[]);var d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gform-theme gform-theme--foundation gform-theme--framework gform-theme--orbital' data-form-theme='orbital' data-form-index='0' id='gform_wrapper_1' style='display:none'><style>#gform_wrapper_1[data-form-index=\"0\"].gform-theme,[data-parent-form=\"1_0\"]{--gf-color-primary: #204ce5;--gf-color-primary-rgb: 32, 76, 229;--gf-color-primary-contrast: #fff;--gf-color-primary-contrast-rgb: 255, 255, 255;--gf-color-primary-darker: #001AB3;--gf-color-primary-lighter: #527EFF;--gf-color-secondary: #fff;--gf-color-secondary-rgb: 255, 255, 255;--gf-color-secondary-contrast: #112337;--gf-color-secondary-contrast-rgb: 17, 35, 55;--gf-color-secondary-darker: #F5F5F5;--gf-color-secondary-lighter: #FFFFFF;--gf-color-out-ctrl-light: rgba(17, 35, 55, 0.1);--gf-color-out-ctrl-light-rgb: 17, 35, 55;--gf-color-out-ctrl-light-darker: rgba(104, 110, 119, 0.35);--gf-color-out-ctrl-light-lighter: #F5F5F5;--gf-color-out-ctrl-dark: #585e6a;--gf-color-out-ctrl-dark-rgb: 88, 94, 106;--gf-color-out-ctrl-dark-darker: #112337;--gf-color-out-ctrl-dark-lighter: rgba(17, 35, 55, 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var(--gf-field-img-choice-check-ind-icon-size-md);--gf-field-pg-steps-number-color: rgba(17, 35, 55, 0.8);}<\/style>\n                        <div class='gform_heading'>\n\t\t\t\t\t\t\t<p class='gform_required_legend'>&quot;<span class=\"gfield_required gfield_required_asterisk\">*<\/span>&quot; indicates required fields<\/p>\n                        <\/div><form method='post' enctype='multipart\/form-data'  id='gform_1'  action='\/index.php?rest_route=%2Fwp%2Fv2%2Fpages%2F324' data-formid='1' novalidate>\n                        <div class='gform-body gform_body'><div id='gform_fields_1' class='gform_fields top_label form_sublabel_below description_below validation_below'><div id=\"field_1_12\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full .type-of-enquiry gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_12'>Type of Enquiry<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_12' id='input_1_12' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>--- Please Choose ---<\/option><option value='Support' >Support<\/option><option value='Sales Enquiry' >Sales Enquiry<\/option><option value='Invoice \/ Account Enquiry' >Invoice \/ Account Enquiry<\/option><option value='Web Design' >Web Design<\/option><option value='Other \/ General' >Other \/ General<\/option><\/select><\/div><\/div><div id=\"field_1_8\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Your Details<\/h3><\/div><fieldset id=\"field_1_4\" class=\"gfield gfield--type-name gfield--input-type-name gfield--width-full gfield_contains_required field_sublabel_hidden_label gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_1_4'>\n                            \n                            <span id='input_1_4_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_4.3' id='input_1_4_3' value=''   aria-required='true'   placeholder='First Name'  \/>\n                                                    <label for='input_1_4_3' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>First<\/label>\n                                                <\/span>\n                            \n                            <span id='input_1_4_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                    <input type='text' name='input_4.6' id='input_1_4_6' value=''   aria-required='true'   placeholder='Last Name'  \/>\n                                                    <label for='input_1_4_6' class='gform-field-label gform-field-label--type-sub hidden_sub_label screen-reader-text'>Last<\/label>\n                                                <\/span>\n                            \n                        <\/div><\/fieldset><div id=\"field_1_6\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_6'>Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_email'>\n                            <input name='input_6' id='input_1_6' type='email' value='' class='large'   placeholder='Email Address' aria-required=\"true\" aria-invalid=\"false\"  \/>\n                        <\/div><\/div><div id=\"field_1_10\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_10'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_10' id='input_1_10' type='text' value='' class='large'    placeholder='Phone Number' aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_14\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Sales Enquiry Details<\/h3><\/div><div id=\"field_1_20\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_20'>Are you a current customer?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_20' id='input_1_20' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>--- Please Choose ---<\/option><option value='Yes' >Yes<\/option><option value='No' >No<\/option><\/select><\/div><\/div><div id=\"field_1_19\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_19'>Domain name (URL) currently managed by Hosting Australia<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_19' id='input_1_19' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_28\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Please choose which services you are interested in from the selection below...<\/h3><\/div><div id=\"field_1_21\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  >Please note: if you are not a current client of Hosting Australia, our support scope may be limited. If you are interested in moving your services to Hosting Australia, you may be eligible for our FREE migration service.<br><br>\nPlease click the product selections to get into contact with our Sales Team. If you would still like to contact our support team, please click Contact Support.<\/div><fieldset id=\"field_1_22\" class=\"gfield gfield--type-checkbox gfield--type-choice gfield--input-type-checkbox gf_list_2col gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Please choose which services you are interested in<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/legend><div class='ginput_container ginput_container_checkbox'><div class='gfield_checkbox gfield_choice--select_all_enabled' id='input_1_22'><div class='gchoice gchoice_1_22_1'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_22.1' type='checkbox'  value='Website Design Services'  id='choice_1_22_1'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_22_1' id='label_1_22_1' class='gform-field-label gform-field-label--type-inline'>Website Design Services<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_22_2'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_22.2' type='checkbox'  value='Standard Web Hosting'  id='choice_1_22_2'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_22_2' id='label_1_22_2' class='gform-field-label gform-field-label--type-inline'>Standard Web Hosting<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_22_3'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_22.3' type='checkbox'  value='Reseller Hosting'  id='choice_1_22_3'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_22_3' id='label_1_22_3' class='gform-field-label gform-field-label--type-inline'>Reseller Hosting<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_22_4'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_22.4' type='checkbox'  value='MS365 Mailboxes'  id='choice_1_22_4'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_22_4' id='label_1_22_4' class='gform-field-label gform-field-label--type-inline'>MS365 Mailboxes<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_22_5'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_22.5' type='checkbox'  value='VPS Servers'  id='choice_1_22_5'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_22_5' id='label_1_22_5' class='gform-field-label gform-field-label--type-inline'>VPS Servers<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_22_6'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_22.6' type='checkbox'  value='SPAM Protection'  id='choice_1_22_6'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_22_6' id='label_1_22_6' class='gform-field-label gform-field-label--type-inline'>SPAM Protection<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_22_7'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_22.7' type='checkbox'  value='Website Security'  id='choice_1_22_7'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_22_7' id='label_1_22_7' class='gform-field-label gform-field-label--type-inline'>Website Security<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_22_8'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_22.8' type='checkbox'  value='SSL Certificates Domains Other service not listed...'  id='choice_1_22_8'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_22_8' id='label_1_22_8' class='gform-field-label gform-field-label--type-inline'>SSL Certificates<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_22_9'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_22.9' type='checkbox'  value='Domains'  id='choice_1_22_9'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_22_9' id='label_1_22_9' class='gform-field-label gform-field-label--type-inline'>Domains<\/label>\n\t\t\t\t\t\t\t<\/div><div class='gchoice gchoice_1_22_11'>\n\t\t\t\t\t\t\t\t<input class='gfield-choice-input' name='input_22.11' type='checkbox'  value='Other service not listed'  id='choice_1_22_11'   \/>\n\t\t\t\t\t\t\t\t<label for='choice_1_22_11' id='label_1_22_11' class='gform-field-label gform-field-label--type-inline'>Other service not listed...<\/label>\n\t\t\t\t\t\t\t<\/div><div class=\"gfield-choice-toggle-all\"><button type=\"button\" id=\"button_22_select_all\" class=\"gfield_choice_all_toggle gform-theme-button--size-sm\" onclick=\"gformToggleCheckboxes( this )\" data-checked=\"0\" data-label-select=\"Select All\" data-label-deselect=\"Deselect All\">Select All<\/button><\/div><\/div><\/div><\/fieldset><div id=\"field_1_69\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Website Design Services<\/h3><\/div><div id=\"field_1_61\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_61'>How can we help?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_61' id='input_1_61' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>--- Please Choose ---<\/option><option value='New Site' >New Site<\/option><option value='Update Existing Site' >Update Existing Site<\/option><option value='Help On An Existing Site' >Help On An Existing Site<\/option><\/select><\/div><\/div><div id=\"field_1_25\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_25'>Existing Site address (URL)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_25' id='input_1_25' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_65\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_65'>What platform is your current site built on?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_65' id='input_1_65' class='medium gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>--- Please Choose ---<\/option><option value='Wordpress' >WordPress<\/option><option value='Joomla' >Joomla<\/option><option value='Shopify' >Shopify<\/option><option value='Wix' >Wix<\/option><option value='Weebly' >Weebly<\/option><option value='HTML\/PHP' >HTML\/PHP<\/option><option value='Other' >Other<\/option><option value='Not Sure' >Not Sure<\/option><\/select><\/div><\/div><div id=\"field_1_66\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_66'>Other (please specify)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_66' id='input_1_66' type='text' value='' class='medium'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_71\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Reseller Service<\/h3><\/div><div id=\"field_1_57\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_57'>How many sites will you be hosting under your reseller account?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_57' id='input_1_57' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>--- Please Choose ---<\/option><option value='1 - 5' >1 - 5<\/option><option value='5 - 25' >6 - 25<\/option><option value='25 - 100' >26 - 100<\/option><option value='100+' >101+<\/option><\/select><\/div><\/div><div id=\"field_1_77\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_77'>Would you like to find out more about WHMCS for billing your Clients?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_77' id='input_1_77' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>--- Please Choose ---<\/option><option value='Yes' >Yes<\/option><option value='No' >No<\/option><\/select><\/div><\/div><div id=\"field_1_72\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Microsoft 365 Services<\/h3><\/div><div id=\"field_1_26\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_26'>How many MS365 mailboxes do you require?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_26' id='input_1_26' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_78\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_78'>Do you require Migration?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_78' id='input_1_78' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>--- Please Choose ---<\/option><option value='Yes' >Yes<\/option><option value='No' >No<\/option><\/select><\/div><\/div><div id=\"field_1_33\" class=\"gfield gfield--type-section gfield--input-type-section gsection field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\">Support Request Details<\/h3><\/div><div id=\"field_1_36\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_36'>What type of support do you require?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_36' id='input_1_36' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>--- Please Choose ---<\/option><option value='Web \/ Hosting Support' >Web \/ Hosting Support<\/option><option value='Email Support' >Email Support<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_1_45\" class=\"gfield gfield--type-section gfield--input-type-section gsection gravity-no-border field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_1_41\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_41'>What is the email address you are having issues with?(Required)<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_41' id='input_1_41' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_43\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_43'>What email client\/program are you having problems with?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_43' id='input_1_43' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>--- Please Choose ---<\/option><option value='' >What email client are you using?<\/option><option value='Outlook' >Outlook<\/option><option value='Mac Mail' >Mac Mail<\/option><option value='iPhone Mobile Device' >iPhone Mobile Device<\/option><option value='Android Mobile Device' >Android Mobile Device<\/option><option value='Thunderbird' >Thunderbird<\/option><option value='Webmail' >Webmail<\/option><option value='Other' >Other<\/option><\/select><\/div><\/div><div id=\"field_1_44\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div style=\"padding: 10px;\"><h5 style=\"font-weight: bold;\">Issues accessing your website or emails?<\/h5>\n<p>For a speedy result, check out the below links before contacting support:<\/p>\n\n<p>View the <a href=\"https:\/\/clients.hosting-australia.com\/serverstatus.php?_gl=1*oky3lv*_gcl_au*MTQxMTkxMTk2LjE2ODIzMDY0NTY.*_ga*MjgwNDg5MDAzLjE2ODIzMDY0NTc.*_ga_ZVBDXSVEGN*MTY4ODAwMzUwMS42Mi4xLjE2ODgwMDM1MjEuNDAuMC4w&amp;_ga=2.88823891.951711844.1687921092-280489003.1682306457\" target=\"_blank\">Network Status Page<\/a> to see if there are any server level events that may be causing your issue.<\/p>\n\n<p>Check the server firewall via the <a href=\"https:\/\/clients.hosting-australia.com\/knowledgebase.php?action=displayarticle&amp;id=170\" target=\"_blank\">Unban Center<\/a> to see if your IP may be blocked on the server Firewall, you can also choose to clear any blocks.\n<\/p><\/div><\/div><div id=\"field_1_34\" class=\"gfield gfield--type-section gfield--input-type-section gsection gravity-no-border field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_1_51\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_51'>What is the URL \/ Domain\/ Website are having issues with?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_51' id='input_1_51' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_50\" class=\"gfield gfield--type-html gfield--input-type-html gfield--width-full gfield_html gfield_html_formatted gfield_no_follows_desc field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><div style=\"padding: 10px;\"><p>If your site is producing an error, it can greatly speed up the support resolution time to provide Hosting Australia with a screen shot of the error. Please view this page for details on how to take a screen shot.<\/p>\n\n<p>You can then upload it via the option below.<\/p>\n<h5 style=\"font-weight: bold;\">Screenshot of error:<\/h5>\n<p>Please upload a screenshot of the error on your website.<\/p><\/div><\/div><div id=\"field_1_53\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full field_sublabel_below gfield--no-description field_description_below hidden_label field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_1_53'>File<\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_1_53' data-settings='{&quot;runtimes&quot;:&quot;html5,flash,html4&quot;,&quot;browse_button&quot;:&quot;gform_browse_button_1_53&quot;,&quot;container&quot;:&quot;gform_multifile_upload_1_53&quot;,&quot;drop_element&quot;:&quot;gform_drag_drop_area_1_53&quot;,&quot;filelist&quot;:&quot;gform_preview_1_53&quot;,&quot;unique_names&quot;:true,&quot;file_data_name&quot;:&quot;file&quot;,&quot;url&quot;:&quot;https:\\\/\\\/windows.hosting-australia.com\\\/?gf_page=13da12c4401c820&quot;,&quot;flash_swf_url&quot;:&quot;https:\\\/\\\/windows.hosting-australia.com\\\/wp-includes\\\/js\\\/plupload\\\/plupload.flash.swf&quot;,&quot;silverlight_xap_url&quot;:&quot;https:\\\/\\\/windows.hosting-australia.com\\\/wp-includes\\\/js\\\/plupload\\\/plupload.silverlight.xap&quot;,&quot;filters&quot;:{&quot;mime_types&quot;:[{&quot;title&quot;:&quot;Allowed Files&quot;,&quot;extensions&quot;:&quot;jpg,gif,png,pdf,zip&quot;}],&quot;max_file_size&quot;:&quot;5242880b&quot;},&quot;multipart&quot;:true,&quot;urlstream_upload&quot;:false,&quot;multipart_params&quot;:{&quot;form_id&quot;:1,&quot;field_id&quot;:53,&quot;_gform_file_upload_nonce_1_53&quot;:&quot;2eb4d859f7&quot;},&quot;gf_vars&quot;:{&quot;max_files&quot;:&quot;3&quot;,&quot;message_id&quot;:&quot;gform_multifile_messages_1_53&quot;,&quot;disallowed_extensions&quot;:[&quot;php&quot;,&quot;asp&quot;,&quot;aspx&quot;,&quot;cmd&quot;,&quot;csh&quot;,&quot;bat&quot;,&quot;html&quot;,&quot;htm&quot;,&quot;hta&quot;,&quot;jar&quot;,&quot;exe&quot;,&quot;com&quot;,&quot;js&quot;,&quot;lnk&quot;,&quot;htaccess&quot;,&quot;phar&quot;,&quot;phtml&quot;,&quot;ps1&quot;,&quot;ps2&quot;,&quot;php3&quot;,&quot;php4&quot;,&quot;php5&quot;,&quot;php6&quot;,&quot;py&quot;,&quot;rb&quot;,&quot;tmp&quot;]}}' class='gform_fileupload_multifile'>\n\t\t\t\t\t\t\t\t\t\t<div id='gform_drag_drop_area_1_53' class='gform_drop_area gform-theme-field-control'>\n\t\t\t\t\t\t\t\t\t\t\t<span class='gform_drop_instructions'>Drop files here or <\/span>\n\t\t\t\t\t\t\t\t\t\t\t<button type='button' id='gform_browse_button_1_53' class='button gform_button_select_files gform-theme-button gform-theme-button--control' aria-describedby=\"gfield_upload_rules_1_53\"  >Select files<\/button>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t<\/div><span class='gfield_description gform_fileupload_rules' id='gfield_upload_rules_1_53'>Accepted file types: jpg, gif, png, pdf, zip, Max. file size: 5 MB, Max. files: 3.<\/span><ul class='validation_message--hidden-on-empty gform-ul-reset' id='gform_multifile_messages_1_53'><\/ul> <div id='gform_preview_1_53' class='ginput_preview_list'><\/div><\/div><\/div><div id=\"field_1_54\" class=\"gfield gfield--type-section gfield--input-type-section gsection gravity-no-border field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_1_55\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_55'>Is this enquiry in relation to an already issued invoice?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_55' id='input_1_55' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>--- Please Choose ---<\/option><option value='Yes, I have an invoice number' >Yes, I have an invoice number<\/option><option value='No, This is not related to an invoice' >No, This is not related to an invoice<\/option><\/select><\/div><\/div><div id=\"field_1_56\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-third gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_56'>What invoice number are you inquiring about?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_text'><input name='input_56' id='input_1_56' type='text' value='' class='large'     aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_1_75\" class=\"gfield gfield--type-section gfield--input-type-section gsection gravity-no-border field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_1_74\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_74'>Are you a current customer?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_74' id='input_1_74' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='' selected='selected' class='gf_placeholder'>--- Please Choose ---<\/option><option value='Yes' >Yes<\/option><option value='No' >No<\/option><\/select><\/div><\/div><div id=\"field_1_76\" class=\"gfield gfield--type-section gfield--input-type-section gsection gravity-no-border field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><h3 class=\"gsection_title\"><\/h3><\/div><div id=\"field_1_27\" class=\"gfield gfield--type-textarea gfield--input-type-textarea gfield--width-full gfield_contains_required field_sublabel_below gfield--no-description field_description_below field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_1_27'>Please provide any additional details<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_asterisk\">*<\/span><\/span><\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_27' id='input_1_27' class='textarea large'     aria-required=\"true\" aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><\/div><\/div>\n        <div class='gform-footer gform_footer top_label'> <input type='submit' id='gform_submit_button_1' class='gform_button button' onclick='gform.submission.handleButtonClick(this);' data-submission-type='submit' value='Send Message'  \/> \n            <input type='hidden' class='gform_hidden' name='gform_submission_method' data-js='gform_submission_method_1' value='postback' \/>\n            <input type='hidden' class='gform_hidden' name='gform_theme' data-js='gform_theme_1' id='gform_theme_1' value='orbital' \/>\n            <input type='hidden' class='gform_hidden' name='gform_style_settings' data-js='gform_style_settings_1' id='gform_style_settings_1' value='[]' \/>\n            <input type='hidden' class='gform_hidden' name='is_submit_1' value='1' \/>\n            <input type='hidden' class='gform_hidden' name='gform_submit' value='1' \/>\n            \n            <input type='hidden' class='gform_hidden' name='gform_currency' data-currency='USD' value='juPYScqecwXNR4pLx0FZtUPUWYwckIaSt24pfXwoRLBXlLYOrlpMl1zWz4d6kTrDw7zuiHB16jW+aYymNR5EpSgrYg+XbWqKEOA8IDxFyBDTjmk=' \/>\n            <input type='hidden' class='gform_hidden' name='gform_unique_id' value='' \/>\n            <input type='hidden' class='gform_hidden' name='state_1' value='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' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_target_page_number_1' id='gform_target_page_number_1' value='0' \/>\n            <input type='hidden' autocomplete='off' class='gform_hidden' name='gform_source_page_number_1' id='gform_source_page_number_1' value='1' \/>\n            <input type='hidden' name='gform_field_values' value='' \/>\n            <input type='hidden' name='gform_uploaded_files' id='gform_uploaded_files_1' value='' \/>\n        <\/div>\n                        <\/form>\n                        <\/div><script>\ngform.initializeOnLoaded( function() {gformInitSpinner( 1, 'https:\/\/windows.hosting-australia.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false );jQuery('#gform_ajax_frame_1').on('load',function(){var contents = jQuery(this).contents().find('*').html();var is_postback = contents.indexOf('GF_AJAX_POSTBACK') >= 0;if(!is_postback){return;}var form_content = jQuery(this).contents().find('#gform_wrapper_1');var is_confirmation = jQuery(this).contents().find('#gform_confirmation_wrapper_1').length > 0;var is_redirect = contents.indexOf('gformRedirect(){') >= 0;var is_form = form_content.length > 0 && ! is_redirect && ! is_confirmation;var mt = parseInt(jQuery('html').css('margin-top'), 10) + parseInt(jQuery('body').css('margin-top'), 10) + 100;if(is_form){form_content.find('form').css('opacity', 0);jQuery('#gform_wrapper_1').html(form_content.html());if(form_content.hasClass('gform_validation_error')){jQuery('#gform_wrapper_1').addClass('gform_validation_error');} else {jQuery('#gform_wrapper_1').removeClass('gform_validation_error');}setTimeout( function() { \/* delay the scroll by 50 milliseconds to fix a bug in chrome *\/  }, 50 );if(window['gformInitDatepicker']) {gformInitDatepicker();}if(window['gformInitPriceFields']) {gformInitPriceFields();}var current_page = jQuery('#gform_source_page_number_1').val();gformInitSpinner( 1, 'https:\/\/windows.hosting-australia.com\/wp-content\/plugins\/gravityforms\/images\/spinner.svg', false );jQuery(document).trigger('gform_page_loaded', [1, current_page]);window['gf_submitting_1'] = false;}else if(!is_redirect){var confirmation_content = jQuery(this).contents().find('.GF_AJAX_POSTBACK').html();if(!confirmation_content){confirmation_content = contents;}jQuery('#gform_wrapper_1').replaceWith(confirmation_content);jQuery(document).trigger('gform_confirmation_loaded', [1]);window['gf_submitting_1'] = false;wp.a11y.speak(jQuery('#gform_confirmation_message_1').text());}else{jQuery('#gform_1').append(contents);if(window['gformRedirect']) {gformRedirect();}}jQuery(document).trigger(\"gform_pre_post_render\", [{ formId: \"1\", currentPage: \"current_page\", abort: function() { this.preventDefault(); } }]);        if (event && event.defaultPrevented) {                return;        }        const gformWrapperDiv = document.getElementById( \"gform_wrapper_1\" );        if ( gformWrapperDiv ) {            const visibilitySpan = document.createElement( \"span\" );            visibilitySpan.id = \"gform_visibility_test_1\";            gformWrapperDiv.insertAdjacentElement( \"afterend\", visibilitySpan );        }        const visibilityTestDiv = document.getElementById( \"gform_visibility_test_1\" );        let postRenderFired = false;        function triggerPostRender() {            if ( postRenderFired ) {                return;            }            postRenderFired = true;            gform.core.triggerPostRenderEvents( 1, current_page );            if ( visibilityTestDiv ) {                visibilityTestDiv.parentNode.removeChild( visibilityTestDiv );            }        }        function debounce( func, wait, immediate ) {            var timeout;            return function() {                var context = this, args = arguments;                var later = function() {                    timeout = null;                    if ( !immediate ) func.apply( context, args );                };                var callNow = immediate && !timeout;                clearTimeout( timeout );                timeout = setTimeout( later, wait );                if ( callNow ) func.apply( context, args );            };        }        const debouncedTriggerPostRender = debounce( function() {            triggerPostRender();        }, 200 );        if ( visibilityTestDiv && visibilityTestDiv.offsetParent === null ) {            const observer = new MutationObserver( ( mutations ) => {                mutations.forEach( ( mutation ) => {                    if ( mutation.type === 'attributes' && visibilityTestDiv.offsetParent !== null ) {                        debouncedTriggerPostRender();                        observer.disconnect();                    }                });            });            observer.observe( document.body, {                attributes: true,                childList: false,                subtree: true,                attributeFilter: [ 'style', 'class' ],            });        } else {            triggerPostRender();        }    } );} );\n<\/script>\n <\/div><\/div><\/div><\/section><section id=\"section-82-324\" class=\" ct-section\" ><div class=\"ct-section-inner-wrap\"><h1 id=\"headline-83-324\" class=\"ct-headline heading-secondary-light\">FAQs<\/h1><div id=\"text_block-84-324\" class=\"ct-text-block text-body-light margin-bottom-medium\" >Find answers to some of the more common questions we are asked below - and of course you can contact us if you need further details.<\/div><div id=\"div_block-89-324\" class=\"ct-div-block toggle-faq-div\" ><div id=\"_dynamic_list-90-324\" class=\"oxy-dynamic-list\"><div id=\"div_block-91-324-1\" class=\"ct-div-block\" data-id=\"div_block-91-324\"><div id=\"_toggle-86-324-1\" class=\"oxy-toggle toggle-5761 toggle-5761-expanded toggle-faq\" data-oxy-toggle-initial-state=\"closed\" data-oxy-toggle-active-class=\"toggle-5761-expanded\" data-id=\"_toggle-86-324\"><div class=\"oxy-expand-collapse-icon\" href=\"#\"><\/div><div class=\"oxy-toggle-content\"><h6 id=\"headline-87-324-1\" class=\"ct-headline toggle-faq-heading\" data-id=\"headline-87-324\"><span id=\"span-103-324-1\" class=\"ct-span\" data-id=\"span-103-324\">What's the Difference Between a Domain and Hosting?<\/span><\/h6><\/div><\/div><div id=\"text_block-88-324-1\" class=\"ct-text-block toggle-faq-body\" data-id=\"text_block-88-324\"><span id=\"span-111-324-1\" class=\"ct-span oxy-stock-content-styles\" data-id=\"span-111-324\"><p>A <a title=\"Register a new domain\" href=\"\/domains\">domain<\/a> is the address where Internet users can access your website, while <a title=\"cpanel web hosting\" href=\"\/australian-cpanel-hosting\">hosting<\/a> is the physical space where your website files are stored. Both are essential for a functioning website, but they serve different roles.<\/p>\n<\/span><\/div><\/div><div id=\"div_block-91-324-2\" class=\"ct-div-block\" data-id=\"div_block-91-324\"><div id=\"_toggle-86-324-2\" class=\"oxy-toggle toggle-5761 toggle-5761-expanded toggle-faq\" data-oxy-toggle-initial-state=\"closed\" data-oxy-toggle-active-class=\"toggle-5761-expanded\" data-id=\"_toggle-86-324\"><div class=\"oxy-expand-collapse-icon\" href=\"#\"><\/div><div class=\"oxy-toggle-content\"><h6 id=\"headline-87-324-2\" class=\"ct-headline toggle-faq-heading\" data-id=\"headline-87-324\"><span id=\"span-103-324-2\" class=\"ct-span\" data-id=\"span-103-324\">Do I Need to Know How to Code to Host a Website?<\/span><\/h6><\/div><\/div><div id=\"text_block-88-324-2\" class=\"ct-text-block toggle-faq-body\" data-id=\"text_block-88-324\"><span id=\"span-111-324-2\" class=\"ct-span oxy-stock-content-styles\" data-id=\"span-111-324\"><p>No, Hosting Australia offers a one-click installer for popular content management systems like WordPress. There are also website builders that allow you to create a site without any coding knowledge.<\/p>\n<\/span><\/div><\/div><div id=\"div_block-91-324-3\" class=\"ct-div-block\" data-id=\"div_block-91-324\"><div id=\"_toggle-86-324-3\" class=\"oxy-toggle toggle-5761 toggle-5761-expanded toggle-faq\" data-oxy-toggle-initial-state=\"closed\" data-oxy-toggle-active-class=\"toggle-5761-expanded\" data-id=\"_toggle-86-324\"><div class=\"oxy-expand-collapse-icon\" href=\"#\"><\/div><div class=\"oxy-toggle-content\"><h6 id=\"headline-87-324-3\" class=\"ct-headline toggle-faq-heading\" data-id=\"headline-87-324\"><span id=\"span-103-324-3\" class=\"ct-span\" data-id=\"span-103-324\">Can I Switch My Web Hosting Provider?<\/span><\/h6><\/div><\/div><div id=\"text_block-88-324-3\" class=\"ct-text-block toggle-faq-body\" data-id=\"text_block-88-324\"><span id=\"span-111-324-3\" class=\"ct-span oxy-stock-content-styles\" data-id=\"span-111-324\"><p>Yes, you can switch your web hosting provider if you are unhappy with the services.<\/p><p>Hosting Australia offer a <a title=\"free website migration\" href=\"\/website-migration-request\/\">free migration service<\/a>, or you can manually transfer your website files and databases if you prefer.<\/p>\n<\/span><\/div><\/div><div id=\"div_block-91-324-4\" class=\"ct-div-block\" data-id=\"div_block-91-324\"><div id=\"_toggle-86-324-4\" class=\"oxy-toggle toggle-5761 toggle-5761-expanded toggle-faq\" data-oxy-toggle-initial-state=\"closed\" data-oxy-toggle-active-class=\"toggle-5761-expanded\" data-id=\"_toggle-86-324\"><div class=\"oxy-expand-collapse-icon\" href=\"#\"><\/div><div class=\"oxy-toggle-content\"><h6 id=\"headline-87-324-4\" class=\"ct-headline toggle-faq-heading\" data-id=\"headline-87-324\"><span id=\"span-103-324-4\" class=\"ct-span\" data-id=\"span-103-324\">What Are the Different Types of Web Hosting?<\/span><\/h6><\/div><\/div><div id=\"text_block-88-324-4\" class=\"ct-text-block toggle-faq-body\" data-id=\"text_block-88-324\"><span id=\"span-111-324-4\" class=\"ct-span oxy-stock-content-styles\" data-id=\"span-111-324\"><p>There are several types of web hosting including <a title=\"cPanel Hosting\" href=\"\/australian-cpanel-hosting\">cPanel Hosting<\/a>, <a title=\"Windows Hosting\" href=\"\/australian-windows-hosting-services\/\">Windows Hosting<\/a>, <a title=\"VPS Hosting\" href=\"\/vps-hosting-and-services\/\">VPS Hosting<\/a> and various types of email hosting, such as <a title=\"Microsoft 365\" href=\"\/microsoft-365-email\">Microsoft 365<\/a>. Each type offers different features and benefits tailored to various needs and budgets.<\/p>\n<\/span><\/div><\/div><div id=\"div_block-91-324-5\" class=\"ct-div-block\" data-id=\"div_block-91-324\"><div id=\"_toggle-86-324-5\" class=\"oxy-toggle toggle-5761 toggle-5761-expanded toggle-faq\" data-oxy-toggle-initial-state=\"closed\" data-oxy-toggle-active-class=\"toggle-5761-expanded\" data-id=\"_toggle-86-324\"><div class=\"oxy-expand-collapse-icon\" href=\"#\"><\/div><div class=\"oxy-toggle-content\"><h6 id=\"headline-87-324-5\" class=\"ct-headline toggle-faq-heading\" data-id=\"headline-87-324\"><span id=\"span-103-324-5\" class=\"ct-span\" data-id=\"span-103-324\">How Do I Choose the Right Web Hosting Provider?<\/span><\/h6><\/div><\/div><div id=\"text_block-88-324-5\" class=\"ct-text-block toggle-faq-body\" data-id=\"text_block-88-324\"><span id=\"span-111-324-5\" class=\"ct-span oxy-stock-content-styles\" data-id=\"span-111-324\"><p>Choosing the right web hosting provider depends on various factors such as:<\/p><ol><li>Your budget.<\/li><li>The type of website you wish to host.<\/li><li>Required resources like bandwidth and storage<\/li><li>The level of customer support you need.<\/li><\/ol><p>Many web hosting providers will provide be very similar on the first 3 points - but point 4 is critical, and that is where Hosting Australia's All Australian Support team stands out.<\/p><p>Researching and comparing different providers based on these criteria will help you find the best fit.<\/p><p>You can check out our blog article on <a href=\"\/how-to-choose-a-hosting-provider\/\">choosing a web hosting provider.<\/a><\/p>\n<\/span><\/div><\/div><div id=\"div_block-91-324-6\" class=\"ct-div-block\" data-id=\"div_block-91-324\"><div id=\"_toggle-86-324-6\" class=\"oxy-toggle toggle-5761 toggle-5761-expanded toggle-faq\" data-oxy-toggle-initial-state=\"closed\" data-oxy-toggle-active-class=\"toggle-5761-expanded\" data-id=\"_toggle-86-324\"><div class=\"oxy-expand-collapse-icon\" href=\"#\"><\/div><div class=\"oxy-toggle-content\"><h6 id=\"headline-87-324-6\" class=\"ct-headline toggle-faq-heading\" data-id=\"headline-87-324\"><span id=\"span-103-324-6\" class=\"ct-span\" data-id=\"span-103-324\">What is Hosting Australia's service uptime?<\/span><\/h6><\/div><\/div><div id=\"text_block-88-324-6\" class=\"ct-text-block toggle-faq-body\" data-id=\"text_block-88-324\"><span id=\"span-111-324-6\" class=\"ct-span oxy-stock-content-styles\" data-id=\"span-111-324\"><p>Hosting Australia's expected up time is 99.9% - but is often 100% uptime over a given 3 monthly period.<\/p>\n<\/span><\/div><\/div><div id=\"div_block-91-324-7\" class=\"ct-div-block\" data-id=\"div_block-91-324\"><div id=\"_toggle-86-324-7\" class=\"oxy-toggle toggle-5761 toggle-5761-expanded toggle-faq\" data-oxy-toggle-initial-state=\"closed\" data-oxy-toggle-active-class=\"toggle-5761-expanded\" data-id=\"_toggle-86-324\"><div class=\"oxy-expand-collapse-icon\" href=\"#\"><\/div><div class=\"oxy-toggle-content\"><h6 id=\"headline-87-324-7\" class=\"ct-headline toggle-faq-heading\" data-id=\"headline-87-324\"><span id=\"span-103-324-7\" class=\"ct-span\" data-id=\"span-103-324\">How does Hosting Australia's support operate?<\/span><\/h6><\/div><\/div><div id=\"text_block-88-324-7\" class=\"ct-text-block toggle-faq-body\" data-id=\"text_block-88-324\"><span id=\"span-111-324-7\" class=\"ct-span oxy-stock-content-styles\" data-id=\"span-111-324\"><p>Hosting Australia offers 24\/7 support, via Ticket or Email. As well as live chat and phone support Monday to Friday during business hours.<\/p><p>Urgent issues will always be treated as priority and you will have full access to upper level support team members for more complex issues.<\/p>\n<\/span><\/div><\/div><div id=\"div_block-91-324-8\" class=\"ct-div-block\" data-id=\"div_block-91-324\"><div id=\"_toggle-86-324-8\" class=\"oxy-toggle toggle-5761 toggle-5761-expanded toggle-faq\" data-oxy-toggle-initial-state=\"closed\" data-oxy-toggle-active-class=\"toggle-5761-expanded\" data-id=\"_toggle-86-324\"><div class=\"oxy-expand-collapse-icon\" href=\"#\"><\/div><div class=\"oxy-toggle-content\"><h6 id=\"headline-87-324-8\" class=\"ct-headline toggle-faq-heading\" data-id=\"headline-87-324\"><span id=\"span-103-324-8\" class=\"ct-span\" data-id=\"span-103-324\">Do you offer custom packages?<\/span><\/h6><\/div><\/div><div id=\"text_block-88-324-8\" class=\"ct-text-block toggle-faq-body\" data-id=\"text_block-88-324\"><span id=\"span-111-324-8\" class=\"ct-span oxy-stock-content-styles\" data-id=\"span-111-324\"><p>Yes, we can customise most of our services to your needs.&nbsp; Just contact our <a href=\"\/contact-us\/?contact_type=Sales\">sales team<\/a> for further details<\/p>\n<\/span><\/div><\/div><div id=\"div_block-91-324-9\" class=\"ct-div-block\" data-id=\"div_block-91-324\"><div id=\"_toggle-86-324-9\" class=\"oxy-toggle toggle-5761 toggle-5761-expanded toggle-faq\" data-oxy-toggle-initial-state=\"closed\" data-oxy-toggle-active-class=\"toggle-5761-expanded\" data-id=\"_toggle-86-324\"><div class=\"oxy-expand-collapse-icon\" href=\"#\"><\/div><div class=\"oxy-toggle-content\"><h6 id=\"headline-87-324-9\" class=\"ct-headline toggle-faq-heading\" data-id=\"headline-87-324\"><span id=\"span-103-324-9\" class=\"ct-span\" data-id=\"span-103-324\">Who owns Hosting Australia?<\/span><\/h6><\/div><\/div><div id=\"text_block-88-324-9\" class=\"ct-text-block toggle-faq-body\" data-id=\"text_block-88-324\"><span id=\"span-111-324-9\" class=\"ct-span oxy-stock-content-styles\" data-id=\"span-111-324\"><p>Unlike many hosting providers, Hosting Australia is independent- we are not owned or controlled by an overseas parent company.<\/p>\n<\/span><\/div><\/div><div id=\"div_block-91-324-10\" class=\"ct-div-block\" data-id=\"div_block-91-324\"><div id=\"_toggle-86-324-10\" class=\"oxy-toggle toggle-5761 toggle-5761-expanded toggle-faq\" data-oxy-toggle-initial-state=\"closed\" data-oxy-toggle-active-class=\"toggle-5761-expanded\" data-id=\"_toggle-86-324\"><div class=\"oxy-expand-collapse-icon\" href=\"#\"><\/div><div class=\"oxy-toggle-content\"><h6 id=\"headline-87-324-10\" class=\"ct-headline toggle-faq-heading\" data-id=\"headline-87-324\"><span id=\"span-103-324-10\" class=\"ct-span\" data-id=\"span-103-324\">Where is Hosting Australia based?<\/span><\/h6><\/div><\/div><div id=\"text_block-88-324-10\" class=\"ct-text-block toggle-faq-body\" data-id=\"text_block-88-324\"><span id=\"span-111-324-10\" class=\"ct-span oxy-stock-content-styles\" data-id=\"span-111-324\"><p>Hosting Australia has support teams all across Australia, with the head office being located in Airlie Beach, Queensland<\/p>\n<\/span><\/div><\/div><\/div><\/div><\/div><\/section><section id=\"section-176-324\" class=\" ct-section section-three-col\" ><div class=\"ct-section-inner-wrap\"><h2 id=\"headline-177-324\" class=\"ct-headline margin-bottom-medium heading-primary-dark\">Why choose Hosting Australia?<\/h2><div id=\"div_block-178-324\" class=\"ct-div-block div-container-three-col margin-bottom-large\" ><div id=\"div_block-179-324\" class=\"ct-div-block div-three-col\" ><div id=\"fancy_icon-180-324\" class=\"ct-fancy-icon margin-bottom-medium icon-cards-standard\" ><svg id=\"svg-fancy_icon-180-324\"><use xlink:href=\"#Font-Awesome-Regularicon-pen-paintbrush\"><\/use><\/svg><\/div><h3 id=\"headline-181-324\" class=\"ct-headline heading-tertiary-dark text-center text-card-heading-dark\">Web Design Services<\/h3><div id=\"text_block-182-324\" class=\"ct-text-block text-center text-body-dark\" >Hosting Australia has a team of in house designers, specialising in WordPress design, which means we can not only host your website &amp; emails, we can provide you with a full design service. From ground up site builds, to touching up an existing site \u2013 Hosting Australia is a one stop shop!<\/div><\/div><div id=\"div_block-183-324\" class=\"ct-div-block div-three-col\" ><div id=\"fancy_icon-184-324\" class=\"ct-fancy-icon margin-bottom-medium icon-cards-standard\" ><svg id=\"svg-fancy_icon-184-324\"><use xlink:href=\"#Font-Awesome-Regularicon-people-group\"><\/use><\/svg><\/div><h3 id=\"headline-185-324\" class=\"ct-headline heading-tertiary-dark text-center text-card-heading-dark\">Dedicated Support Team<\/h3><div id=\"text_block-186-324\" class=\"ct-text-block text-center text-body-dark\" >With a team of experienced, dedicated and Australian based support professionals, Hosting Australia will treat you like a valued customer \u2013 not just another number. Meaning we will go that extra yard to make sure you and your business are looked after.<\/div><\/div><div id=\"div_block-187-324\" class=\"ct-div-block div-three-col\" ><div id=\"fancy_icon-188-324\" class=\"ct-fancy-icon margin-bottom-medium icon-cards-standard\" ><svg id=\"svg-fancy_icon-188-324\"><use xlink:href=\"#Font-Awesome-Regularicon-landmark-flag\"><\/use><\/svg><\/div><h3 id=\"headline-189-324\" class=\"ct-headline heading-tertiary-dark text-center text-card-heading-dark\">Independently Owned<\/h3><div id=\"text_block-190-324\" class=\"ct-text-block text-center text-body-dark\" >With no parent company or greedy shareholders looking over our shoulder, Hosting Australia are free to provide you with a much higher level of support ane ensure your business succeeds. Our business model is based on ensuring your business model is a success!<\/div><\/div><\/div><div id=\"div_block-191-324\" class=\"ct-div-block div-container-three-col\" ><div id=\"div_block-192-324\" class=\"ct-div-block div-three-col\" ><div id=\"fancy_icon-193-324\" class=\"ct-fancy-icon margin-bottom-medium icon-cards-standard\" ><svg id=\"svg-fancy_icon-193-324\"><use xlink:href=\"#Font-Awesome-Regularicon-memory\"><\/use><\/svg><\/div><h3 id=\"headline-194-324\" class=\"ct-headline heading-tertiary-dark text-center text-card-heading-dark\">Cutting Edge Technology<\/h3><div id=\"text_block-195-324\" class=\"ct-text-block text-center text-body-dark\" >We ensure consistent server rollover and upgrading, resulting in an array of new, high-speed, and dependable web servers. This ensures that your website remains accessible and online precisely when you require it.<\/div><\/div><div id=\"div_block-196-324\" class=\"ct-div-block div-three-col\" ><div id=\"fancy_icon-197-324\" class=\"ct-fancy-icon margin-bottom-medium icon-cards-standard\" ><svg id=\"svg-fancy_icon-197-324\"><use xlink:href=\"#Font-Awesome-Regularicon-ban-bug\"><\/use><\/svg><\/div><h3 id=\"headline-198-324\" class=\"ct-headline heading-tertiary-dark text-center text-card-heading-dark\">Malware &amp; Virus Protection<\/h3><div id=\"text_block-199-324\" class=\"ct-text-block text-center text-body-dark\" >With complex security protocols in place, you can rest assured that your website and emails are well-protected. Our protocols include advanced firewall systems, continuous scanning for malware and viruses, secure data centers \u2013 just to name a few!<\/div><\/div><div id=\"div_block-200-324\" class=\"ct-div-block div-three-col\" ><div id=\"fancy_icon-201-324\" class=\"ct-fancy-icon margin-bottom-medium icon-cards-standard\" ><svg id=\"svg-fancy_icon-201-324\"><use xlink:href=\"#Font-Awesome-Regularicon-badge-check\"><\/use><\/svg><\/div><h3 id=\"headline-202-324\" class=\"ct-headline heading-tertiary-dark text-center text-card-heading-dark\">Exceptional Customer Service<\/h3><div id=\"text_block-203-324\" class=\"ct-text-block text-center text-body-dark\" >At Hosting Australia, we know that good customer service is all about going above and beyond to make customers feel awesome! It\u2019s about being super helpful, friendly, and making sure they leave with a big smile on their face \u2013 knowing they\u2019re totally taken care of!<\/div><\/div><\/div><\/div><\/section>\n<section id=\"section-46-128\" class=\" ct-section\" ><div class=\"ct-section-inner-wrap\"><div id=\"div_block-47-128\" class=\"ct-div-block\" ><a id=\"link_button-48-128\" class=\"ct-link-button button-slim-aqua\" href=\"\/compare-hosting-companies\/\" target=\"_self\"  >How Do We Compare?<\/a><div id=\"text_block-50-128\" class=\"ct-text-block text-center heading-tertiary-light\" >Take a look how we stack up against some of the bigger competitors!<\/div><\/div><\/div><\/section><section id=\"section-54-128\" class=\" ct-section section-four-col\" ><div class=\"ct-section-inner-wrap\"><div id=\"div_block-55-128\" class=\"ct-div-block div-container-four-col\" ><div id=\"div_block-56-128\" class=\"ct-div-block div-four-col\" ><h3 id=\"headline-100-128\" class=\"ct-headline heading-secondary-accent\">Australian Hosting Support<\/h3><div id=\"text_block-61-128\" class=\"ct-text-block text-body-light\" >Customer care for Australians, by Australians.<\/div><\/div><a id=\"link-85-128\" class=\"ct-link div-four-col\" href=\"tel:0749142433\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" data-lazyloaded=\"1\" id=\"image-67-128\" alt=\"australian hosting support\" class=\"ct-image image-medium\"  width=\"256\" height=\"256\" \/ src=\"\/wp-content\/uploads\/2025\/12\/australian-hosting-support-1.png\" srcset=\"\/wp-content\/uploads\/2025\/12\/australian-hosting-support-1.png 256w, \/wp-content\/uploads\/2025\/12\/australian-hosting-support-1-150x150.png 150w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\"><div id=\"text_block-68-128\" class=\"ct-text-block heading-tertiary-light text-center\" >(07) 4914 2433<\/div><\/a><a id=\"link-78-128\" class=\"ct-link div-four-col\" href=\"https:\/\/clients.hosting-australia.com\/submitticket.php\" target=\"_blank\"  ><img loading=\"lazy\" decoding=\"async\" data-lazyloaded=\"1\" id=\"image-72-128\" alt=\"best australian web hosting\" class=\"ct-image image-medium\"  width=\"256\" height=\"256\" \/ src=\"\/wp-content\/uploads\/2025\/12\/best-australian-web-hosting-1.png\" srcset=\"\/wp-content\/uploads\/2025\/12\/best-australian-web-hosting-1.png 256w, \/wp-content\/uploads\/2025\/12\/best-australian-web-hosting-1-150x150.png 150w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\"><div id=\"text_block-73-128\" class=\"ct-text-block heading-tertiary-light text-center\" >Email &amp; Ticket Support<\/div><\/a><a id=\"link-82-128\" class=\"ct-link div-four-col live-chat-url\" href=\"#\" target=\"_self\"  ><img loading=\"lazy\" decoding=\"async\" data-lazyloaded=\"1\" id=\"image-75-128\" alt=\"australian web hosting chat\" class=\"ct-image image-medium\"  width=\"256\" height=\"256\" \/ src=\"\/wp-content\/uploads\/2025\/12\/australian-web-hosting-chat-1.png\" srcset=\"\/wp-content\/uploads\/2025\/12\/australian-web-hosting-chat-1.png 256w, \/wp-content\/uploads\/2025\/12\/australian-web-hosting-chat-1-150x150.png 150w\" sizes=\"auto, (max-width: 256px) 100vw, 256px\"><div id=\"text_block-76-128\" class=\"ct-text-block heading-tertiary-light text-center\" >Live Chat<\/div><\/a><\/div><\/div><\/section><section id=\"section-86-128\" class=\" ct-section section-four-col\" ><div class=\"ct-section-inner-wrap\"><div id=\"div_block-87-128\" class=\"ct-div-block div-container-four-col\" ><div id=\"div_block-88-128\" class=\"ct-div-block div-four-col\" ><div id=\"-pro-menu-93-128\" class=\"oxy-pro-menu \" ><div class=\"oxy-pro-menu-mobile-open-icon \" data-off-canvas-alignment=\"\"><svg id=\"-pro-menu-93-128-open-icon\"><use xlink:href=\"#FontAwesomeicon-ellipsis-v\"><\/use><\/svg>Menu<\/div><div class=\"oxy-pro-menu-container  oxy-pro-menu-dropdown-links-visible-on-mobile oxy-pro-menu-dropdown-links-toggle oxy-pro-menu-show-dropdown\" data-aos-duration=\"400\"data-oxy-pro-menu-dropdown-animation=\"fade-up\"\ndata-oxy-pro-menu-dropdown-animation-duration=\"0.4\"\ndata-entire-parent-toggles-dropdown=\"true\"\ndata-oxy-pro-menu-dropdown-animation-duration=\"0.4\"\ndata-oxy-pro-menu-dropdown-links-on-mobile=\"toggle\"><div class=\"menu-footer-menu-1-container\"><ul id=\"menu-footer-menu-1\" class=\"oxy-pro-menu-list\"><li id=\"menu-item-342\" class=\"footer-menu-heading menu-item menu-item-type-custom menu-item-object-custom menu-item-342\"><a href=\"#\">Hosting Services<\/a><\/li><li id=\"menu-item-333\" class=\"footer-menu-item menu-item menu-item-type-post_type menu-item-object-page menu-item-333\"><a href=\"\/premium-australian-cpanel-hosting\/\">cPanel Hosting<\/a><\/li><li id=\"menu-item-616\" class=\"footer-menu-item menu-item menu-item-type-post_type menu-item-object-page menu-item-616\"><a href=\"\/business-web-hosting\/\">Business Web Hosting<\/a><\/li><li id=\"menu-item-41836\" class=\"footer-menu-item menu-item menu-item-type-post_type menu-item-object-page menu-item-41836\"><a href=\"\/australian-windows-hosting-services\/\">Plesk Windows Hosting<\/a><\/li><li id=\"menu-item-41608\" class=\"footer-menu-item menu-item menu-item-type-post_type menu-item-object-page menu-item-41608\"><a target=\"_blank\" href=\"\/australian-vps-hosting\/\">VPS Hosting<\/a><\/li><li id=\"menu-item-617\" class=\"footer-menu-item menu-item menu-item-type-post_type menu-item-object-page menu-item-617\"><a href=\"\/australian-reseller-hosting\/\">Reseller Hosting<\/a><\/li><li id=\"menu-item-42085\" class=\"menu-item menu-item-type-custom menu-item-object-custom menu-item-42085\"><a href=\"https:\/\/clients.hosting-australia.com\/knowledgebase\/128\/Hosting-Australia-Affiliate-Program.html\">Affiliate Program<\/a><\/li><li id=\"menu-item-339\" class=\"footer-menu-item menu-item menu-item-type-post_type menu-item-object-page menu-item-339\"><a href=\"\/microsoft-365-email\/\">Microsoft 365<\/a><\/li><li id=\"menu-item-737\" class=\"footer-menu-item menu-item menu-item-type-post_type menu-item-object-page menu-item-737\"><a href=\"\/compare-hosting-companies\/\">Compare Hosting Companies<\/a><\/li><li id=\"menu-item-343\" class=\"footer-menu-heading menu-item menu-item-type-custom menu-item-object-custom menu-item-343\"><a href=\"#\">Domains<\/a><\/li><li id=\"menu-item-618\" class=\"footer-menu-item menu-item menu-item-type-post_type menu-item-object-page menu-item-618\"><a href=\"\/domains\/\">Register or Transfer<\/a><\/li><li id=\"menu-item-754\" class=\"footer-menu-heading menu-item menu-item-type-custom menu-item-object-custom menu-item-754\"><a href=\"#\">Help &#038; Support<\/a><\/li><li id=\"menu-item-753\" class=\"footer-menu-item menu-item menu-item-type-custom menu-item-object-custom menu-item-753\"><a href=\"https:\/\/clients.hosting-australia.com\/knowledgebase\">Knowledgebase<\/a><\/li><li id=\"menu-item-755\" class=\"footer-menu-item menu-item menu-item-type-custom menu-item-object-custom menu-item-755\"><a href=\"\/contact-us\/?contact_type=Support\">Contact Support<\/a><\/li><\/ul><\/div><div class=\"oxy-pro-menu-mobile-close-icon\"><svg id=\"svg--pro-menu-93-128\"><use xlink:href=\"#FontAwesomeicon-close\"><\/use><\/svg>close<\/div><\/div><\/div> <script>jQuery('#-pro-menu-93-128 .oxy-pro-menu-show-dropdown .menu-item-has-children > a','body').each(function(){jQuery(this).append('<div class=\"oxy-pro-menu-dropdown-icon-click-area\"><svg class=\"oxy-pro-menu-dropdown-icon\"><use xlink:href=\"#FontAwesomeicon-arrow-circle-o-down\"><\/use><\/svg><\/div>')});jQuery('#-pro-menu-93-128 .oxy-pro-menu-show-dropdown .menu-item:not(.menu-item-has-children) > a','body').each(function(){jQuery(this).append('<div class=\"oxy-pro-menu-dropdown-icon-click-area\"><\/div>')})<\/script><\/div><div id=\"div_block-89-128\" class=\"ct-div-block div-four-col\" ><div id=\"-pro-menu-95-128\" class=\"oxy-pro-menu \" ><div class=\"oxy-pro-menu-mobile-open-icon \" 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